Nutzungsbedingungen

Last updated: 13 November 2026 · DRAFT – to be reviewed by a lawyer before launch

1. Who we are

Pandafile is run by [Company name], a company registered in England and Wales with company number [Company number], registered office [Registered address] ("we", "us"). These terms apply when you use pandafile.co.uk and any other Pandafile website or app (the "service").

2. The service

Pandafile lets you upload files and share them with a link or by email. Free transfers can be up to 5 GB and are deleted after 7 days. Pro transfers can be up to 1 TB and are deleted after 14 days. You can delete a transfer earlier at any time.

We are not a backup or storage service. Keep your own copy of anything you upload. We may change, pause or stop parts of the service, and we will tell Pro customers in advance about changes that affect them.

3. Your account

You do not need an account to share a link. To send by email or to buy Pro, you sign in with a link sent to your email address. You must be at least 16 years old, or the age of digital consent where you live, to use the service.

4. What you may not upload or share

You are responsible for what you upload and who you share it with. You must not use Pandafile to upload, store or share:

  • child sexual abuse material, or anything that sexualises children;
  • material that infringes someone else's copyright, trade marks or other rights, including pirated films, series, music, games, software or books;
  • malware, viruses or anything meant to damage or break into systems;
  • terrorist content, content that incites violence or hatred, or non-consensual intimate images;
  • personal data you have no right to share, or anything else that is illegal where you or the recipient are;
  • spam, phishing or scams.

You must not try to overload, scrape, reverse engineer or get round the limits or security of the service.

5. What we do about illegal content

Anyone can report a transfer with the "Report this transfer" link or at pandafile.co.uk/report-abuse. We review reports, remove illegal content, block the files from being uploaded again, and may suspend accounts. We report child sexual abuse material to the authorities. We may remove content and accounts without notice where the law or the safety of others requires it.

6. Your content

You keep all rights in your files. You give us only the permission we need to store and deliver them to the people you share them with, and to keep the service secure. We do not look at your files except when we have to: to act on a report, to stop abuse, or when the law requires it.

7. Pro subscription

Pro costs £12 a year (shown as £1 a month), including VAT where it applies. It renews automatically each year until you cancel. You can cancel any time in your account; Pro then runs until the end of the period you paid for. If you are a consumer in the UK or EU, you can cancel within 14 days of first buying Pro for a full refund. Pro includes fair use of up to 3 TB sent per month.

Payments are handled by Stripe. We may change the price with at least 30 days' notice before your next renewal.

8. Ads

Free transfers are paid for by advertising shown on the upload and download pages. Pro users and the people they send to see no ads.

9. Our liability

We work hard to keep Pandafile reliable, but we provide it "as is". We are not liable for lost files, lost profits or indirect loss. If we are liable to you for anything, our total liability is limited to the amount you paid us in the 12 months before the claim, or £50 if you use the free service. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or fraud, and nothing affects your statutory rights as a consumer.

10. Ending use

You can stop using Pandafile at any time. We may suspend or end your access if you break these terms. If we end a paid Pro subscription without you breaking these terms, we refund the unused part.

11. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the UK or in the EU, you also keep the protection of the mandatory laws of the country where you live and may bring proceedings there.

12. Contact

hello@pandafile.co.uk · abuse reports: abuse@pandafile.co.uk